Only one of the 2.
Brand new water heater not working.
To troubleshoot why your water heater does not get hot water.
Remove the top service cover to the top element and press the red reset button 3.
Turn off the power to the water heater.
Check the circuit breakers in your fuse box.
Put the top service cover back on.
You may have the upper thermostat set at a higher temp than the lower.
And turn on the.
If the fuse has burnt out or the circuit breaker has tripped that directly controls the electricity for your heater it will not work.
The lower should be set slightly higher than the upper so that the lower is the one doing the heating.
Test the wires to confirm the power is off using a non contact voltage tester.
If it trips again then the upper and lower stats should be replaced.
Turn off the power to the water heater then take off the two.
Common electric water heater problems are replacing bad heating elements and checking electric water heater thermostats.
Check the heat setting on both.
Turn the power back on to the water heater 5.
Reset the breaker or replace the fuse as necessary and restart your water heater.
Some common problems for all hot water heaters are pressure relief valves leaking water heaters and the water heater drain valve.